Call Centre Computer Training
Call Centre Computer Training
  
     
            
NO REGISTRATION FEES FOR 2019!
YOU ARE INVITED TO COME AND START YOUR CAREER AT CAREER COMPUTER COLLEGE.
PLEASE NOT THAT YOU DO NOT NEED A MATRIC TO STUDY AT CAREER COMPUTER COLLEGE.
ALL STUDENTS WELCOME.

Get the best training possible at the best affordable prices. If you e-mail us at - career@iafrica.com - we will send you a detailed 2019 brochure and answer any questions you might have.
CAREER COMPUTER COLLEGE
Is registered with both MICT SETA ( 2010/07/902) AND SERVICES SETA (3881) and has been teaching students for the past 20 years. 

START LOOKING FOR A JOB THE DAY YOU FINISH YOUR COURSE!


COMPUTER COURSES

The Unit Standards for these Course
s
are aligned to the Mict Seta End User Computer
Qualification No. 61591.
The full computer package will include Keyboarding, Windows, Wordpad and Paint (if necessary) Word, Excel, PowerPoint, e-mail and internet.   
Notes/Modules are provided.    Each student has their own computer.    No sharing!   

The tutor is in the class all the time giving help and individual attention to students.
 

Learn how to Answer, Bridge, Clarify, Deal and End Calls - learn how to deal with Angry Customers - learn about customer care - learn how to pronounce and say words correctly and how to build your English vocabulary, telephone etiquette etc.


You will have lots and lots of practice and help
in teaching you how to be an effective and competent call centre agent.  
Plus you will get a Job Preparation course teaching you how to write a CV, how to look for a job, how to present yourself confidently and well in a job interview etc - and at the end of the course you will get a Certificate and a Letter of Reference and your name will be sent to our 10 employment agencies.

.
OFFICE ADMIN AND SPECIALITY COURSES

These courses are taught by a highly qualified English speaking trainer, who has herself worked in large corporate offices and knows what the office expects!     So your trainer will be able to teach you what is required in an office - how to answer the telephone, meet and greet customers, talk to customers on the phone, take messages, write letters, e-mails and reports.     She will be able to take you through the HR, Marketing, Call Centre etc courses, having herself occupied such positions during the course of her career.   

You will be learning the PRACTICAL SKILLS from an experienced person - not reading out of a book or trying to fathom out some notes...
 



WE ALSO DO TRAINING FOR CORPORATE, C.S.I. INDIVIDUALS AND GROUPS

call_centre_agent_Jpeg
2019
COURSE COSTS
 &
INFORMATION



 CAREER COMPUTER COLLEGE IS OPEN FROM MONDAY TO SATURDAY
                                             TIMES ARE AS FOLLOWS:-

MONDAYS TO FRIDAYS - (TWO CLASSES PER DAY)
FIRST CLASS - 09:00AM TO 12:30PM
SECOND CLASS - 13:00PM TO 16:00PM


SATURDAY CLASSES - (ONE CLASS)

FIRST CLASS - 09:00AM TO 14:00PM

enlightenedCAREER COMPUTER COLLEGE
HEAD OFFICE AND LEARNING CENTRES


CAREER COMPUTER COLLEGE HEAD OFFICE
580 LOUIS BOTHA AVENUE
SAVOY // GRESSWOLD
BRAMLEY/SANDTON
JOHANNESBURG
2090
TEL: 011 027 25 16

TEL: 082 909 7776 (MRS C CASTLE - PRINCIPAL)
TEL: 084 577 4490 (MR W NTETHA - GERMISTON)
TEL: 076 485 5706 (MRS S MOLOI - JOHANNESBURG)
TEL: 058 713 1705 (MR S NXUMALO - QWA QWA)


CAREER COMPUTER COLLEGE GERMISTON C.B.D
OFFICE NO. 15A, SECOND FLOOR
STATION BAZAAR BUILDING
43 RAILWAY STREET
GERMISTON

1401

(NEXT TO TAXI RANK OR TRAIN STATION,
INSIDE SHOPPING CENTRE MALL)

TEL: 084 577 4490 (MR W NTETHA - TUTOR - GERMISTON)


 CAREER COMPUTER COLLEGE JOHANNESBURG C.B.D
OFFICE NO. 108,
FIRST FLOOR
NEW TOWN MALL (KFC
BUILDING)
77A HARRISON STREET COR BREE
JOHANNESBURG
2000

(NEXT TO SHOPRITE U-SAVE AND HOME AFFAIRS, INSIDE KFC BUILDLING)
TEL: 076 485 5706(MRS S MOLOI - TUTOR - JOHANNESBURG)


CAREER COMPUTER COLLEGE PHUTHADITJHABA -
WA QWA

251, SECOND FLOOR
FINANCIAL BUILDING (POST OFFICE)

WITSIESHOEK
PHUTHADITJHABA
9869

TEL: 058 713 1705 (MR S NXUMALO - PRINCIPAL - QWA QWA)
TEL: 073 757 2810(MS DIKELEDI - ADMIN - QWA QWA)


CAREER COMPUTER COLLEGE BETHLEHEM - FREE STATE
OFFICE NO. 8 
TUISHUIS
BUILDING
10 KERK STREET
BETHLEHEM
9701

TEL: 058 713 1705(MR S NXUMALO - PRINCIPAL - QWA QWA)
TEL: 073 757 2810(MS DIKELEDI - ADMIN - QWA QWA)


COMPUTER LITERATE,
OFFICE ADMIN & CALL CENTRE STAFF ARE IN GREAT DEMAND!
WE TEACH YOU HOW TO DO THINGS,
SO THAT YOU HAVE MARKETABLE SKILLS THAT YOU
CAN EARN A SALARY FROM.

CALL CENTRE, OFFICE ADMIN, RECEPTIONIST, MARKETING, HR, EVENT MANAGEMENT ETC
HIGHLY QUALIFIED AND EXPERIENCED TRAINER FOR OFFICE ADMIN AND BUSINESS COURSES

C J CASTLE - ENGLISH SPEAKING
First Class Matric, Distinction Public Relations and Business Management Diploma, Call Centre Certificate, Service Seta and Mict Seta Assessor and Moderator, Office and Business Experience in Legal Offices, Crossroads Remedial School, Twins Pharmaceuticals, Premier Pharmaceuticals, Adcock Ingram as Administrator, Public Relations, Export and Mar keting Officer etc.


All Courses have PRACTICALS AND YOUR PRACTICALS ARE TAUGHT BY YOUR TUTOR WHO HAS WORKED IN ALL THOSE KINDS OF OFFICES - SO THE WORK THAT YOU DO IS REAL OFFICE WORK - YOU DO NOT SIT AND READ NOTES THAT MAKE NO SENSE!!!!     YOU LEARN TO DO THE WORK THAT .YOU WILL BE REQUIRED TO DO IN AN ACTUAL OFFICE - ANSWER THE PHONE, GREET CUSTOMERS, WRITE LETTERS AND REPORTS, E-MAILS ETC.
------------------------------------------------------------
COMPUTER COURSES
------------------------------------------------------------
MASTER  END USER COMPUTING CERTIFICATE
(6/12 MONTHS)
  • KEYBOARDING
  • WINDOWS
  • PAINT/WORDPAD
  • COMPUTER ESSENTIALS
  • OFFICE ESSENTIALS
  • MICROSOFT WORD
  • MICROSOFT EXCEL
  • MICROSOFT POWERPOINT
  • EMAIL & INTERNET
  • PRACTICALS
  • EXAMS
  • PORTFOLIO OF EVIDENCE
R9 600

The Portfolio of Evidence is a business module (elective) that you can use to show off your computer skills to a prospective employee at your job interview.    We will dicuss with you a module of your interest that you would like to do (student centred learning) (e.g. Marketing, Event Management, etc).   This is an elective of your choice.  
====================================
♦ BASIC COMPUTER LITERACY CERTIFICATE
(6/12 MONTHS)
  • KEYBOARDING
  • WINDOWS
  • COMPUTER ESSENTIALS
  • OFFICE ESSENTIALS
  • MICROSOFT WORD
  • MICROSOFT EXCEL
  • MICROSOFT POWERPOINT
  • EXAMS
R5 900
------------------------------------------------------------
BASIC COMPUTER LITERACY PLUS ADD ON COURSES
------------------------------------------------------------
  COMPUTER LITERACY + HR                                               = R 7 800
This Computer Literacy plus Basic HR Course is a specially nice course geared for someone who wants to work in an HR office doing Personnel work of Advertising, Screening, Drawing up Employment Contracts, Job Descriptions, Orientation programmes etc. 

Please note this course does not include Office Admin training (Telephone, Reception, Letter and Report writing etc).  

The course is an basic Course for someone who wants to promote themselves into the HR field.


  COMPUTER LITERACY + EVENT PLANNING                       = R6 800
This course is  geared for someone looking to enter the field of Event Planning.  In this course we will cover Event Planning and Event Arrangements (Weddings etc), Security etc.


  COMPUTER LITERACY + DATA CAPTURE                           = R5 800
Lots of jobs in the Data Capture field!    First you will do your COMPUTER LITERACY  PACKAGE and become computer literate and then you will do our special DATA CAPTURE skill  PACKAGE of speed typing, invoicing, copy typing,  data capture of various documents, schedules etc.


COMPUTER LITERACY + MARKETING MANAGEMENT        = R6 800
The first part of your course covers Basic Computer Literacy skills followed by Overview of the Marketing Mix togather with your own Case Study of a product that you may choose etc.


COMPUTER LITERACY + HOTEL & HOSPITALITY                = R6 800
This course covers Basic Computer Literacy and modules such as Travel, Holiday Destinations, Geography, Hotel Bookings, Car Bookings, Hotel & Hospitality, Itineraries, etc.

------------------------------------------------------------
BASIC COMPUTER LITERACY + OFFICE ADMIN + SPECIALITY OFFICE COURSES
------------------------------------------------------------
These are comprehensive courses greared to give you 3 skills (1) Computer Literacy (2) Office Admin and (3) A specialilty skill.     Such courses open up a vast area of job opportunities as you will be presenting yourself as a knowledgeable person in a specific area of expertise.
OFFICE ADMIN SPECIALITY COURSES
ALL THESE COURSES INCLUDE COMPUTER LITERACY PLUS OFFICE ADMIN PLUS A SPECIALITY COURSE OF YOUR CHOOSING COST ESTIMATED
DURATION
  COMPUTER LITERACY PLUS OFFICE ADMIN R5900 3/5 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS RECEPTIONIST R6800 3/6 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS HUMAN RESOURCE MANAGEMENT R8800  3/6 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS EVENT PLANNING R7800  3/6 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS MARKETING MANAGEMENT PLUS CALL CENTRE R7800 3/6 Months
ADVANCED SPECIALITY COURSES
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS HOTEL & HOSPITALITY PLUS WAITER/WAITRESSING  R7800 3/6 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS EVENT PLANNING PLUS CASHIER R7800 3/6 Months
  COMPUTER LITERACY PLUS OFFICE ADMIN PLUS DATA CAPTURE PLUS SPEED TYPING R7800 3/6 Months

FULL OFFICE PACKAGE OF 9 COURSES IN 1


This course gives you multiple job opportunities and is ideal in today's work place
BASIC COMPUTER LITERACY
 OFFICE ADMINISTRATION
 RECEPTIONIST
 CALL CENTRE
 DATA CAPTURE
 CASHIER
 BUSINESS ENGLISH AND WRITING
 SPEED TYPING
 ELECTIVE OF YOUR CHOICE
R14000 6/12 MONTHS
♦   CASHIER PLUS KEYBOARDING COURSE
♦  CASHIER PLUS WAITER/WAITRESSING KEYBOARDING COURSE
♦  BASIC COMPUTER PLUS WAITER/WAITRESSING PLUS KEYBOARDING COURSE

R2700

R4800
R4800
3/4 Weeks

2/3 Months
2/3 Months
♦   ADD ON COURSES  (Special for selected students who have already done the Basic Computer Course)  R4400 AT YOUR OWN PACE
CALL CENTRE COURSES
THE CALL CENTRE COURSES ARE SERVICES SETA ACCREDITED COURSES AND ARE ALIGNED TO SAQA UNIT STANDARD 14348 "PROCESS INCOMING AND OUTGOING CALLS"

THERE ARE 3 CALL CENTRE COURSES
1. BASIC CALL CENTRE COURSE - COST R2 700
2. ADVANCED CALL CENTRE COURSE - COST R4 800
3. ADVANCED CALL CENTRE COURSE PLUS DATA CAPTURE - COST R5 900

There are over 1600 Call Centres in S A with over 65 000 agents and growing. Lots and lots of jobs for good call centre agents!
1. BASIC CALL CENTRE COURSE
This Basic Call Centre Course will cover all the call centre modules, as set out above, plus we will teach you some basic typing skills.    Entry Level Course.
2. ADVANCED CALL CENTRE COURSE
This course will cover all the Call Centre Modules plus we will add in a Basic Computer Literacy Course (Keyboarding, Word and Excel)  plus an important  Module on how to write Letters, e-mails and Reports.    
3. ADVANCED CALL CENTRE COURSE PLUS DATA CAPTURE
This course will cover the Basic Computer Literacy Course plus the Advanced Call Centre Course plus a Data Capture course together with Speed Typing which will offer you an extra Job Opportunity as a Data Capturer.

START YOUR CAREER NOW!
PAYMENT PLANS AVAILABLE ON REQUEST
ALL COURSES INCLUDE CV WRITING, JOB PREPARATION AND SELF PREPARATION SKILLS.
CERTIFICATES ARE ISSUED IMMEDIATELY YOU HAVE COMPLETED YOUR COURSE.

ALL COURSES, WORKSHOPS ETC ARE CONDUCTED IN ENGLISH.
STUDENTS SHOULD HAVE A GOOD COMMAND OF ENGLISH.
FOR MORE INFORMATION E-mail: 
career@iafrica.com 

E&OE.
Please email us at
career@iafrica.com
for complete 2019 Brochure.


See addresses below:

TO REGISTER

JUST GO TO THE COLLEGE OF YOUR CHOICE AND THEY
WILL ENROL YOU - VERY EASY!!!!
AS SOON AS YOU HAVE ENROLLED, YOU CAN
START YOUR COURSE!

logo_jpeg
JOHANNESBURG - CBD COLLEGE
  • OFFICE NO. 108, FIRST FLOOR, NEW TOWN MALL (KFC) BUILDING, 
  • 77A HARRISON STREET COR BREE, JOHANNESBURG C.B.D 
  • SONTO => 076 485 5706 
  • **** Saturday morning classes available.
GERMISTON - CBD COLLEGE
  • OFFICE NO. 15A,  SECOND FLOOR,
  • STATION BAZAAR BUILDING, 43 RAILWAY STREET, GERMISTON C.B.D
  • MR NTETHA => 084 577 4490
  • **** Saturday morning classes available.
PHUTHADITJHABA - QWA QWA
  • 251, 2ND FLOOR , FINANCIAL BUILDING (POST OFFICE), WITSIESHOEK,
  • PHUTHADITJHABA
  • MR S NXUMALO => 058 713 1705    or  083 691 4605
  • OR  DIKELEDI => 073 75 72 810 
  • *** PLEASE NOTE THAT THE PHUTHADITJHABA COLLEGE HAVE DIFFERENT COURSES AND DIFFERENT PRICE STRUCTURES.
  • **** Saturday morning classes available.
BETHLEHEM - FREE STATE 
  • OFFICE No. 8, TUISHUIS BUILDING, 10 KERK STREET, BETHLEHEM 
  • MR S NXUMALO => 058 713 1705 OR 073 029 6821 
  • *** PLEASE NOTE THAT THE BETHLEHEM COLLEGE HAVE DIFFERENT COURSES AND DIFFERENT PRICE STRUCTURES.
  • **** Saturday morning classes available.
OFF-SITE TRAINING and SKILL DEVELOPMENT FUNDING
  • SUBJECT TO QUOTE AND CLASS SIZE
  • COMPUTER AND CALL CENTER (IN AND OUTBOUND ) TRAINING  
  • *** PLEASE EMAIL --> career@iafrica.com
  • PRINCIPAL CAROL - 011 027 25 16 OR 082 909 7776
SAVOY // GRESSWOLD  - SANDTON JOHANESSBURG 
  • CALL CENTRE + CORPORATE COLLEGE  
  • OFFICE 1A - 1st FLOOR , GRESSWOLD CENTER , 580 LOUIS BOTHA AVENUE
  • JOHANNESBURG ( 5 Minutes from Sandton CBD ) Above Savoy Pharmacy.
  • PRINCIPAL CAROL - 011 027 2516 OR 082 909 7776
 CALL FOR INFORMATION OR TO REGISTER 
HEAD OFFICE: 011 027 25 16 
PRINCIPAL: CAROL : 082 909 777 6
SMS OR WHATSAPP: 082 909 777 6
PLEASE INCLUDE YOUR RESIDENTIAL AREA
E-MAIL FOR INFORMATION OR TO REGISTER: career@iafrica.com

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