CALL CENTRE COURSES
BASED, inter alia, ON UNIT STANDARD 14348 PROCESS INCOMING AND OUTGOING CALLS FROM SERVICE SETA BUSINESS ADMINISTRATION QUALIFICATION 61595
| CASH | ESTIMATED TIMES/MONTHS | |
| COMPUTER LITERACY + ADVANCED CALL CENTRE & CASHIER (TWO CERTIFICATES) | R7500 | 3/6 MONTHS |
| COMPUTER LITERACY + OFFICE ADMIN ADVANCED + CUSTOMER CARE + ADVANCED CALL CENTRE (DEBT COLLECTING)(ADVANCED LEVEL) | R7900 | 3/6 MONTHS |
| COMPUTER LITERACY + OFFICE ADMIN & RECEPTIONIST 101 + ADVANCED CALL CENTRE | R7900 | 3/6 MONTHS |
| COMPUTER LITERACY + ADVANCED CALL CENTRE + ADVANCED DATA CAPTURE | R7400 | 3/6 MONTHS |
| COMPUTER LITERACY + ADVANCED CALL CENTRE & ADVANCED DATA CAPTURE + CASHIER (TWO CERTIFICATES) | R8000 | 3/6 MONTHS |
| COMPUTER LITERACY + ADVANCED CALL CENTRE (INCLUDES LETTER & REPORT WRITING) | R6900 | 3/5 MONTHS |
| SPECIAL 2 WEEK COURSE –ONLY IF STUDENT IS ALREADY COMPUTER LITERATE – NO COMPUTER TRAINING INCLUDED – ONLY BASIC CALL CENTRE TRAINING PLUS DEBT COLLECTING PLUS COURIER AND/OR SECTOR OF YOUR CHOICE. | R4500 | 2 WEEKS |
| COMPUTER LITERACY PLUS BASIC CALL CENTRE | R6300 | 2/3 MOTHS |
| COMPUTER LITERACY PLUS BASIC CALL CENTRE PLUS OFFICE ADMIN 101 | R6750 | 2/3 MONTHS |
| ONLY FOR STUDENTS WHO ARE COMPUTER LITERATE AND HAVE WORKED AND WANT AN ADD ON COURSE – 2 DAYS – BASIC CALL CENTRE | R3500 | 2 DAYS |
- ALL CALL CENTRE COURSES ARE DONE AT THE COLLEGE AT FIRST FLOOR, 580 LOUIS BOTHA AVENUE, GRESSWOLD, JOHANNESBURG.
- COURSES CAN BE DESIGNED TO STUDENTS SPECIFIC NEEDS.
- SPECIAL TIME TABLES CAN ALSO BE DESIGNED TO SUIT STUDENTS SPECIAL REQUIREMENTS.
- COURSES ARE GENERALLY 9 A.M. TO 2.30 P.M. MONDAYS TO FRIDAYS.
IF YOU WOULD LIKE ANY FURTHER INFORMATION, JUST E-MAIL CAREER COMPUTER COLLEGE AT career@iafrica.com or
Call 082 909 7776 and we will answer all your questions.